Frequently Asked Questions

Answers to common questions about Truxo's transportation management platform. Still deciding? Compare plans on our pricing page, see how Truxo works for freight brokers or carriers and fleets, or contact our team with anything not covered here.

What is Truxo?

Truxo is an AI-powered Transportation Management System (TMS) built for freight carriers and brokers. It handles loads, dispatch, tracking, invoicing, settlements, and compliance — all in one platform.

How does AI load creation work?

Upload a rate confirmation PDF or forward an email, and Truxo AI automatically extracts every field — shipper, consignee, pickup, delivery, rates, dates, and references. A complete load record is built in seconds with zero manual data entry.

Who is Truxo built for?

Truxo is designed for freight brokers, carriers, and fleet operators of all sizes. Whether you're managing 5 trucks or 500, Truxo scales with your operation and gives every team member the tools they need.

What is Truxo Tracker?

Truxo Tracker is our companion mobile app for drivers. It provides live GPS tracking, real-time load updates, document uploads (BOL, POD), check-in/check-out, and in-app chat — keeping drivers connected without phone calls.

How long does it take to get started?

Most teams are up and running within a day. There's no complex migration or lengthy onboarding — import your existing data, invite your team, and start dispatching. Our support team helps you every step of the way.

What integrations does Truxo support?

Truxo integrates with QuickBooks for accounting, Motive and Samsara for ELD data, Relay Payments for fuel and lumper codes, and supports factoring company integrations for carrier settlements.

Can Truxo handle invoicing and payments?

Yes. Truxo generates customer invoices from completed loads, processes carrier settlements with factoring support, calculates driver pay from finished trips, and includes built-in check printing with auto-numbering and batch queue.